FAQ

Frequently Asked Questions

Do you have insurance?

We are fully insured with general liability, workman’s compensation and comprehensive automotive insurance.

How do I remove hazardous waste?

We are not licensed to remove hazardous waste. You can contact your town’s sanitation department for a hazardous waste pick up/drop off schedule and for companies that can assist with its removal.

How do you determine what items can be sold and at what price?

We over 40 years of experience in the antique and collectible markets. Our expertise allows us to determine what is selling in the market at the current time. We do research and work through our network of buyer to gather information for our clients. Typically we look to sell items that have a value of $25 or more. In order to do this we will group similar items into “lots” so that they will sell.

How do you sell items?

We work with our network our buyers, auctioneers and experts to help us sell your items at the best price. We have developed a list of over 250 specialized buyers to help insure our client gets the best market price. Our goal is to place the items with buyers, collectors and auctioneers that allow our clients to maximize revenue for current market conditions. We do not control the market place or what will or will not sell but we do work in the best interest of our clients.

How large are your trucks?

Our trucks are a standard 16 ft box truck (8 feet wide by 7 feet tall).

How long does it take for you to sell items?

Our typical timeframe to sell items is 2 – 6 weeks. Unique or special items can take longer but the client is always communicated with when the time frame is extended.

What if an item does not sell?

When efforts have failed to sell an items these items will be donated on behalf of the client.

What is a “lot” from a consignment standpoint?

We will group similar items in a “lot” to be sold. These lots help smaller items to sell. A typical “lot” would be of glassware or dishes.

What is the difference between a dump run and a dumpster?

They both help with the disposal of items. The dump run includes the labor to remove the items, load the truck, transport it and dispose of it. The dumpster is a fee just for the piece of equipment. The labor to load the dumpster is not included in dumpster costs.

What items don’t you take?

We do not remove hazardous waste, flammable liquids, paint or asbestos.
We do not remove any items that are permanently attached to the house.
We do not remove appliances or window treatments.
We do not take pool tables.
We typically do not remove piano but will on occasion.